If you are absolutely sure you're using the correct username and password, and you have tried resetting your password with no success, double check the following:
If you still can not sign in, please use the 'contact support' option for further assistance and our team will be happy to help you out.
- Usernames are case sensitive, so make sure you enter them as you signed up
- If you previously used another service to sign in (e.g. TowersStreet) you now need to migrate your account back to an individual ridecount account.