How do I add a missing park?

Category: Parks

If we are missing a park you would like to see on ridecount, you can request us to add the missing park for you. Currently we don't have a tool to do this through the website, so you'll need to open a...

How do I add a missing attraction to a park?

Category: Attractions

If an attraction (previous or current) is missing from a park in our database, you can request to have the attraction added through the site when you log a trip. Please check carefully that the missin...

Can you add fun fairs or travelling parks?

Category: Parks

Currently we do not permit travelling fun fairs or attractions to be added to ridecount, as it is difficult to track and continually update this information about where the fair is located, or might h...

Why do some trips have attractions for Walt Disney Studios Paris listed under Disneyland Park Paris?

Category: Parks

Due to a previous data issue, the attractions for Walt Disney Studios at Paris were incorrectly listed and included with Disneyland Park Paris, inferring that it was a single park/complex. We noticed ...

How do I delete, close or remove my ridecount account?

Category: Account

We're sorry to hear you want to close your ridecount account - if there is anything we can help you with please let us know by opening a ticket with the details, or even just to let us know why you ar...

Why do some users not have countries on their profiles when it is a mandatory field?

Category: Account

Users that were imported from previous versions of ridecount do not have countries on their profiles as we did not previously used to ask for this information. Currently it is optional for these users...