Why can you no longer use a TowersStreet account to sign in?

← Your Account
We decided to detach the site from TowersStreet and stop users from being forced to sign up to TowersStreet in order to use ridecount, because some people didn't want to be part of TowersStreet just to use ridecount, and that's fair enough.

Maintaining the link between the two site accounts also caused some massive issues for some users who experienced issues with lost profiles and ultimately caused some users to give up using the service. This was highlighted in our recent systems review, so combined with feedback we changed it to be independent once again.  

 Naturally TowersStreet and ridecount remain 'siblings' via the mummy and daddy parent 'parkexpert'.

Your Account

  1. I've forgotten my username or password?
  2. I'm not receiving emails from ridecount?
  3. I can't login with my username and password?
  4. My profile has been suspended!
  5. My profile is not yet activated when I sign in?
  6. Why do I keep being signed out of ridecount?
  7. How do I delete my account or leave the site?
  8. I used ridecount with a TowersStreet account, how can I sign in now?
  9. Why can you no longer use a TowersStreet account to sign in?

Feedback and Knowledge Base

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