Articles in this category How do I delete, close or remove my ridecount account? We're sorry to hear you want to close your ridecount account - if there is anything we can help you with please let us know by opening a ticket with the details, or even just to let us know why you ar... Why do some users not have countries on their profiles when it is a mandatory field? Users that were imported from previous versions of ridecount do not have countries on their profiles as we did not previously used to ask for this information. Currently it is optional for these users... Can I restore a previously deleted account? If you should change your mind or have accidentally deleted your profile, we may be able to restore it for a short period of time after your deletion request, of usually no more than a few day